FAQ

Item Listings
I do my best to accurately represent the color of each piece. Glazes may look different under different lighting conditions.
Sizes are approximate and not exact measurements. If you have questions about a particular item, please contact me. I'm happy to help!
Shipping
I ship USPS within 1-3 business days of purchase.
Returns
I do not accept returns, exchanges, or cancellations, but please contact me if you have any problems with your order.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Damages
I take care to pack each item so that it arrives to you in perfect condition. Pottery is fragile by nature and boxes are labeled as such.  Occasionally, a piece may be damaged in transit. If a breakage occurs, please contact me and provide photos of the damage as soon as possible. Claims received more than 7 days passed the delivery date may not be eligible for refund or replacement.
Copyright
All materials including, but not limited to, ideas, designs, photographs, and product names are property of Riverstone Pottery. These materials may not be copied, reproduced, or distributed without the artist's written permission. 
All works © Hope Thomas Fregerio 2019